Now Hiring - Client Development Manager

June 29, 2022

Job Title: Client Development Manager (Relocation Services)

Reporting To: Managing Director

Location: London (City / Some Remote working possible)

Salary: Competitive (plus commission & benefits)

SUMMARY OF JOB:

Launched in 2022, REALM is a brand new relocation & lifestyle business which is part of the FD Group of companies which includes Go Group & FD Platinum. We are at an exciting stage of a journey which has seen us embark on brand new projects, move to new premises and work with new and diverse clients of all kinds. We’re growing, now’s the time to bring some new people along with us on the adventure!

 

We are recruiting for a smart, dynamic and focused Business Development Manager with excellent presentation, organisation and strong client development skills to be able to lead our client development efforts, build and manage our growing sales pipeline, and develop lasting client relationships which lead to a sustained growth in business for a brand new and exciting company.

 

We are an inclusive employer and we welcome applications from all backgrounds.

 

PRINCIPAL ACCOUNTABILITIES:

  • Build and grow a strong sales pipeline for a brand new suite of Relocation / Global Mobility Services offered by FD-Platinum & Go-Group businesses.
  • Develop strong working relationships with clients of interest and the industry at large through effective relationship management.
  • Manage the sales process end to end working closely with prospective clients of all profiles.
  • Complete RFIs / RFPs as part of the sales process, working closely with other members of the team and subject matter experts (SMEs) as required.
  • Work closely with other members of the Client Development Team to promote the services offered by the Group through our marketing efforts and to champion the business as a global leader in our industry.
  • Attend client meetings, conferences and events (some international travel required when restrictions permit)
  • Promote & develop thought leadership content as a way of generating sales interest and developing client relationships.

 

CORE COMPETENCIES:

  • 2 Years B2B Sales experience in either the Global Mobility, relocation or comparable industries
  • Proven track record of business development success in a corporate sales or B2C capacity.
  • Past experience of building a sales pipeline and leading a sales process.
  • Very strong written & presentation skills.
  • Discretion and adaptability.
  • Willingness to get involved, learn & adapt quickly & work hard to achieve results.

 

PREFERRED COMPETENCIES:

  • Strong understanding of the Global Mobility, relocation or comparable industries.
  • Second European Language (French / German / Spanish)

 

SKILLS & QUALIFICATIONS:

  • University / College Degree (preferred)
  • International Living / Working Experience
  • Microsoft Office
  • Previous experience with Salesforce / equivalent CRM

 

THE REALM OF THE POSSIBLE:

The Company Values are a part of who we are, our people and how we operate. They were developed by our staff for our staff. They are integral in our recruitment process, our appraisal programme and how we act and behave on a daily basis.

 

  • Customer Experience – by putting the customer experience above all else by delivering exceptional service every time, by always focusing on the details
  • The Realm of the Possible – Always creating solutions and new opportunities
  • Agility & Adaptability – by working quickly, seamlessly and cohesively
  • Accelerate & Innovate – by being ahead of the curve and challenging the norm
  • Teamwork – By playing our part, working together, we care passionately about what the company is striving to achieve!
  • Integrity – by having strong work ethics, sound judgment, honesty, respect and trust
  • Accuracy – by taking pride in our attention to detail
  • Our people – we create an inclusive environment where everyone can be themselves, thrive and reach their full potential.
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Auditing household goods processes is crucial, as these often represent a significant portion of relocation expenses. How Auditing Household Goods Processes Drives Cost Savings Identifying Inefficiencies: Vendor Performance: Audits can evaluate the performance of household goods vendors, ensuring they provide the best value. Inefficient or overpriced vendors can be replaced, leading to substantial cost savings. Process Streamlining:** By examining the entire relocation process, audits can pinpoint unnecessary steps and streamline operations, reducing time and costs. Volume Management: Accurate Volume Estimation: Misestimating the volume of household goods can lead to unexpected costs. An audit ensures accurate volume assessments, preventing overcharges. Cost-Efficient Packing and Shipping:** Audits can suggest more cost-effective packing methods and shipping routes, optimizing the entire process. 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Expense Policies: Reviewing expense reports for household goods moves can prevent fraud and misuse of funds, ensuring compliance with financial policies. Risk Management: Insurance Coverage: Audits check that appropriate insurance coverage is in place for household goods during transit, mitigating the risk of loss or damage. Vendor Reliability: Ensuring that vendors meet compliance standards reduces the risk of partnering with unreliable or non-compliant service providers. How can working with a Consultancy business help with your audit process? Consultancy businesses bring specialized expertise to the table, making them invaluable partners for global mobility teams. Here’s how working with a consultancy partner can help you achieve efficiencies in your relocation processes: Expertise and Experience: Industry Knowledge: Consultancy firms have extensive knowledge of best practices and industry standards, enabling them to conduct thorough and insightful audits. Global Reach: With experience across various regions, they understand local regulations and can ensure compliance in multiple jurisdictions. Objective Analysis: Unbiased Assessment: Consultants provide an objective review of household goods processes, free from internal biases. Comprehensive Reports: They deliver detailed reports with actionable insights, helping companies implement effective changes. Continuous Improvement: Ongoing Support: Beyond initial audits, consultancy businesses offer ongoing support to continuously refine and improve household goods processes. Training and Development: The consulting business can also provide training to internal teams, equipping them with the skills needed to maintain cost-efficient and compliant processes. Conclusion In the realm of global mobility, a well-executed audit process is a powerful tool for achieving cost savings and ensuring compliance. By focusing on household goods processes, companies can uncover significant opportunities for optimization. Partnering with a consultancy business enhances this effort, providing expert guidance, objective analysis, and ongoing support. For global mobility teams, the path to efficient and compliant relocation programmes begins with a robust audit process. By leveraging the expertise of a consultancy business, companies can navigate the complexities of global mobility with confidence, ensuring that every relocation is as cost-effective and compliant as possible. Realm is a global consulting services business specialising in Global Mobility, based in London. If you’re looking to make changes to your Global Mobility programme or feel like you would benefit from some additional support and guidance, why not reach out to us for a chat ?
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