Settling in Services - The Brilliant Benefits

Some thoughts for Stress Awareness Month 2023...

MOBILITY INSIGHTS #2 - Mobility & Recruitment

Key considerations for relocating your top talent

Job Title: Relocation & Lifestyle Consultant Reporting To: Managing Director Location: London (City / Some Remote working possible) Salary: Competitive (plus commission & benefits) Summary of Job: Launched in 2022, REALM is a brand-new relocation & lifestyle business which is part of the FD Group of companies which includes Go Group & FD Platinum. We are at an exciting stage of a journey which has seen us embark on brand new projects, move to new premises and work with new and diverse clients of all kinds. We’re growing, now’s the time to bring some new people along with us on the adventure! We are recruiting for a friendly, tenacious and focused Relocation & Lifestyle Consultant with excellent customer service skills, time management, and tonnes of enthusiasm for the work we do to help us recognise the potential offered by a brand new start-up business and help create fantastic relocation & lifestyle experiences for our clients and customers. It helps if you have a sense of humour, are calm under pressure and have a passion for doing things a little bit differently to the norm. We are an inclusive employer and we welcome applications from all background and lifestyles. PRINCIPAL ACCOUNTABILITIES: SERVICE DELIVERY: Provide excellent levels of customer service & support for Realm’s corporate and private clients & customers. Manage the relocation lifecycle for key customers and manage referrals to lifestyle and concierge partners as required. Work closely with our network of global supplier partners to develop and provide world class service offerings and maximise the potential Recognise revenue and manage billing and other admin activity with timeliness and accuracy. GROW OUR BUSINESS: Assist with the growth of our business – work closely with our Client Development Manager and Senior Leadership to identify opportunites to grow and promote a brand new start up business. Contribute to the growth of a new start up business by learning all aspects of the business and the relocation industry. Provide input into our marketing efforts where required. CORE COMPETENCIES: · Prior experience in either the Global Mobility, relocation, or comparable industries (for example property or hospitality) · Excellent customer service & communication skills. · Empathetic, friendly and calm under pressure. · Time Management & Attention to Detail. · Discretion and adaptability. · Willingness to get involved, learn & adapt quickly & work hard to achieve results. PREFERRED COMPETENCIES: · Strong understanding of the Global Mobility, relocation or comparable industries. · Second European Language (French / German / Spanish) SKILLS & QUALIFICATIONS: · University / College Degree (preferred) · International Living / Working Experience (Preferred) · Microsoft Office · Previous experience with in house CRM systems. COMPANY VALUES: The Company Values are a part of who we are, our people and how we operate. They were developed by our staff for our staff. They are integral in our recruitment process, our appraisal programme and how we act and behave on a daily basis. Customer Experience – by putting the customer experience above all else by delivering exceptional service every time, by always focusing on the details Making the impossible possible – Always creating solutions and new opportunities Agility & Adaptability – by working quickly, seamlessly and cohesively Accelerate & Innovate – by being ahead of the curve and challenging the norm Teamwork – By playing our part, working together, we care passionately about what the company is striving to achieve! Integrity – by having strong work ethics, sound judgment, honesty, respect and trust Accuracy – by taking pride in our attention to detail Our People – we create an inclusive environment where everyone can be themselves, thrive and reach their full potential.

Job Title: Client Development Manager (Relocation Services) Reporting To: Managing Director Location: London (City / Some Remote working possible) Salary: Competitive (plus commission & benefits)

Take Flight - Your adventure starts here